Pay-on-Receipt Quantity Mismatch Email Template

Use this page when a pay-on-receipt or ERS payment is wrong because the buyer's recorded receipt quantity does not match your delivery or shipment records. This is a different business scenario from a simple short payment follow-up. The buyer's payable calculation is being driven by quantity data in its own receiving system, so the core problem is a receipt mismatch rather than a missing invoice. Your email should ask which receipts and quantities were booked, whether any goods were rejected, whether part-receipts or timing differences are involved, and how the buyer plans to correct the quantity basis before the next payment run. The result you want is a reconciled quantity position and a corrected payable amount, not a generic explanation that the system paid what was received. It is commercially strong because the visitor is trying to recover cash held back by a specific goods-receipt mismatch that can often be fixed once the data discrepancy is exposed clearly.