Milestone Certification Pending Grant Payment Email Template

Use this page when payment is delayed because the buyer says a milestone, deliverable, or funded project stage still needs formal certification before the invoice can be paid. This is more specific than ordinary milestone approval. The commercial issue is that the work may already be complete, but a program-specific certificate, signoff memo, or funded-stage acceptance document is still missing from the payment path. Your email should ask whether the certification is the only remaining blocker, whether the milestone has been accepted in substance even if paperwork lags behind, who must issue the certificate, and when payment can move once that certification is complete. The outcome you want is to transform a paperwork-driven milestone delay into a clear action owned by one approver. It is commercially strong because funded and program-based projects often withhold substantial cash until certification catches up with work already delivered.