Marketplace Clawback Applied to Next Payout Email Template
Use this page when a marketplace has applied a clawback, prior adjustment, or retroactive offset against the next scheduled payout. This is not just another unexplained deduction. The problem is that a later payout is being reduced to recover an earlier event, and the supplier cannot see exactly which claim, reserve movement, or buyer issue drove the clawback. Your email should ask what prior transaction the clawback relates to, whether it comes from returns, disputes, reserve true-up, or penalties, how the amount was calculated, and whether a statement can be shared that links the clawback to specific orders or balances. The outcome you want is to stop a future payout from becoming a black-box recovery line. It is commercially strong because the business is already counting on incoming marketplace cash and now needs exact wording to challenge a retroactive reduction before it silently erodes collected revenue.
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