Letter of Credit Discrepancy Delaying Payment Email Template

Use this page when payment under a letter of credit is being delayed because the issuing or confirming bank says the presented documents contain discrepancies. This is not a standard overdue invoice follow-up. The commercial problem is that the underlying shipment and invoice may be complete, yet the bank will not honor the LC until documentary mismatches are waived, corrected, or accepted by the buyer. Your email should ask which discrepancies were raised, whether the buyer has been asked to waive them, whether corrected documents can still be presented in time, and when payment can move once the discrepancy issue is resolved. The outcome you want is to turn a vague LC delay into a document-by-document action list tied to payment release. It is commercially strong because the seller is not chasing informal AP timing; they are trying to unlock bank-governed payment that should have been secured by the LC structure.