Interconnection Operating Procedure Approval Not Issued Before Final Payment Email Template

Use this page when final payment is delayed because the buyer says the interconnection operating procedure approval, switching-procedure acceptance, or operating-protocol signoff has not been issued. This is different from a technical witness or meter page because the blocker here is the formal approval of the operating procedure that governs how the installation will be energised, switched, or operated with the network. The commercial problem is that the site may already be technically ready, but the payer is still holding the final balance until the procedure approval is issued. Your email should ask whether the operating-procedure approval is the only remaining blocker, whether the latest procedure has already been submitted, what step, authority, or operating condition is still unresolved, and whether payment will be released once that approval is received. The outcome you want is to isolate the delay to one exact operations-approval document instead of broad comments about incomplete interconnection.