Grant Cost Eligibility Review Delaying Payment Email Template

Use this page when the buyer says your invoice is on hold because the cost still needs to be reviewed for eligibility under a grant, donor program, or externally funded budget. This is different from waiting on grant approval itself. The funding may already exist, but the buyer is saying the specific charge, rate, or cost category still needs to be validated as reimbursable before payment can move. Your email should ask which cost element is under review, whether any supporting explanation is missing, whether the rest of the invoice is otherwise payable, and when the eligibility decision is expected. The outcome you want is to turn a vague 'eligibility check' into a defined review scope with an owner and timetable. It is commercially strong because suppliers often face delayed cash even after delivery, simply because the payer has not yet classified the invoice correctly under its funding rules.