Drawdown Request Not Submitted Before Payment Email Template

Use this page when the buyer says your invoice cannot be paid because the drawdown request, reimbursement pull, or fund-release request was never submitted to the grantor, donor, or program administrator. This is different from waiting on reimbursement cash. The actual hold is that the buyer has not even triggered the funding request yet. Your email should ask whether the invoice is already approved pending only the drawdown, why the funding request has not been filed, who owns submission of that request, and on what date it will be submitted and followed through to payment. The outcome you want is to stop the buyer from hiding behind a process it has not started. It is commercially strong because a supplier can lose significant time when the payer blames external funding while the real blocker is simply that the internal team never lodged the request.