Donor Disbursement Tranche Not Released Payment Delay Email Template

Use this page when payment is delayed because the buyer says the donor, grantor, or external funding body has not yet released the next disbursement tranche tied to your invoice. This is different from a drawdown request not being submitted. In this case, the funding request may already be approved, but the next tranche still has not actually been disbursed downstream. Your email should ask whether the relevant tranche has been formally approved, whether your invoice is fully approved pending only receipt of the tranche, who is following up with the donor on release timing, and whether any interim payment can be made while the tranche is pending. The outcome you want is to turn a vague funding delay into a named tranche-release event with dates and ownership. It is commercially strong because suppliers often face long delays when external funding is supposedly secured, yet the actual disbursement needed to pay remains stuck between approval and release.