Claim Waiting Period Ended No Insurer Decision Email Template

Use this page when the waiting period under the trade credit insurance policy has already passed, but the insurer still has not issued a clear claim decision. This is not a standard status request. The issue is that the supplier respected the policy timeline for non-payment, yet the claim remains unresolved beyond the period that was supposed to move it into decision or indemnity. Your email should ask whether the waiting period end date has been recognized, whether the insurer still disputes coverage or debt status, whether more review is underway, and when a formal decision will now be issued. The outcome you want is to force a concrete insurer decision after the policy timeline has already matured. It is commercially strong because the receivable has already aged deep into loss-recovery territory, and the insurer's delay now directly affects working-capital recovery.