Bank Transfer Shows Only PO Number Email Template

Use this page when payment has arrived, but the only usable reference on the transfer or remittance is a purchase order number rather than invoice numbers your team can apply against. This is a distinct reconciliation problem from a generic missing invoice reference or PO mismatch dispute. The cash is real, but the reference supplied is tied to procurement rather than receivables, so your team still cannot tell exactly which invoices the funds should close. That is why the page exists separately. The email should ask the payer to confirm which invoices sit behind the PO reference, whether the payment covers one shipment or several invoice cycles, and what balance remains open once the transfer is allocated correctly. The outcome you want is to turn a procurement-style payment clue into a finance-usable cash application trail. It is commercially strong because the user is already holding real money that still cannot be reconciled cleanly without direct payer clarification.