Bank Funded Payment Maturity Passed No Cash Email Template

Use this page when an invoice under a bank-funded or supply chain finance program has reached its expected maturity date, but the supplier still has not received the cash. This is different from a generic overdue invoice follow-up because the invoice was supposed to settle through a financing structure, not through ordinary AP timing. Your email should ask whether the bank actually released the funds, whether the payment was held in processing, whether the settlement failed due to account or reference issues, and which party owns the next step: the buyer, the bank, or the platform. The outcome you want is to move from a missed financing maturity into a traceable payment path with a named owner. It is commercially strong because the supplier believed the receivable had already been de-risked through financing, yet the expected cash still did not arrive.